AI Help Desk Assistant
This page simulates cco.us or the student portal. The chat bubble in the bottom-right is the embeddable widget — it answers from your real SupportHero Help Library (192 articles) and escalates to a human by creating a ticket in your Podio Help Desk app.
192 articles
Live from SupportHero
Semantic search
Vector retrieval (MiniLM)
Podio escalation
One ticket per conversation
KB-only answers
Refuses coding questions
Try asking: “How do I extend access to my course?” · “How do CEUs work?” · “I can't log into the CCO Club”